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FAQs
- What if we already have a tape backup system?
- What if we already have a Zip drive?
- How long will a remote backup take?
- Onsite, Offsite - What's The Difference?
- Why Are Remote Backups Considered More Beneficial?
- How Secure Are Remote Backups?
- What is encryption?
- Is E-Backup Systems HIPAA Compliant?
- What ensures E-backup Systems data storage facilities from hackers and computer viruses?
- What if I go over my storage limit?
Q: What if we already have a tape backup system?
Using a tape backup system and a remote backup system offers the best of both worlds. Critical files, like billing, customer contact files and databases can be kept on the remote backup system. While, the tape system can be used to create a full backup of the entire system once or twice a month, instead of on a daily basis. The tapes and drive will last longer and require less maintenance. The remote backup system can provide a quick and easy way to retrieve critical files and databases without the hassle of searching through tapes.
Q: What if we already have a Zip drive?
Frankly, we believe that it is not optimal for most users to use a zip or other removable disk media for backup. E-Backup System's remote backup service is completely automated and has the required file redundancy to protect important data. The only safe way to use a zip drive for backup is to have three disks and make the same backup three times. That way when one of the disks fails you are still protected.
Q: How long will a remote backup take?
Offices with high-speed internet connections should find this service comparable with tape drives. Dial up users will be able to do incremental backups in thirty to sixty minutes. The initial backup can take several nights to complete (depending upon the number of files specified for backup). We recommend backing up the most important files first and then selecting other files as the backup progresses. Or, if it's more convenient, the initial backup can be run over the weekend. Additionally, one of our technicians can come to your office and make the initial backup of your system.
Q: Onsite, Offsite - What's The Difference?
Basically, remote backups work like regular tape backups, with one important difference. Instead of sending backups to a tape drive or other media attached to the computer being backed up, a remote backup sends encrypted data files over the internet to a computer file storage system safely off-site. This usually happens at night while your business is closed and nobody is using the computers. It's completely automatic and works every night.
Q: Why Are Remote Backups Considered More Beneficial?
The data is immediately stored off-site using an automated backup system. Also, only an internet connection is needed meaning the need for expensive backup equipment and media is completely eliminated. And, since the system is automated, no manual labor is required.
Q: How Secure Are Remote Backups?
All remote backups are very secure. All files are encrypted using Blowfish or DES encryption which is selected by the user with their own personal encryption code which is only known by the user of the system. Blowfish encryption has never been broken by a hacker. DES is used by the federal banking system.
Q: What is encryption?
encryption is a mathematical formula that scrambles a data file. The only way to unscramble it is with the encryption code.
Q: Is E-Backup Systems HIPAA Compliant?
Yes! E-Backup Systems DOES comply with the Final Security Rule. E-Backup Systems' software will compress and encrypt data before sending it to our backup servers. More HIPAA Information
Q: What ensures E-backup Systems data storage facilities from hackers and computer viruses?
Your data is sent to our secure off site location locked by a 448 bit encryption system. Plus, there is an additional backup for the main backup server which is stored in a fire-safe compartment. Additionally, your information is only accessible via a username and password you personally create. Sound like a hackers challenge? Bring it on.
200412020245.358686C200000030720000025.502D that, is what your data files look like on our server. Our IT professionals can verify that your information is in our system but they can't actually see the file name you personally saved as “resume.doc.”
What if I go over my storage limit?
Our backup plans will not allow you to go over your limit (insuring that you don't pay extra costs for additional files). Should you need additional storage or a larger storage space, you may either purchase a larger storage account contact or our customer service hotline with your upgrade questions.
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Our CHIRP Policy 